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Dear Rouge
We are based in Ontario, Canada.
Orders over $150 (pre tax) qualify for free shipping within Canada only. Under $150 is a flat rate of $8.99.
International shipping fees are calculated at checkout. All of our products are duty free. We are not responsible for International customs departments requiring a miscalculated duty charge. We will provide invoices and tarriff codes if needed.
We use several different carriers in including Intelcom, Canada Post, UPS, FEDEX, Canpar and other small carries depending on location.
Smaller value orders (under $40) ship Canada Post Lettermail with no tracking.
Item fulfillment times are listed in each item's product page.
